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What Our Customers Say About Us

We care what our customers think of us and so should you. We are partners in your business and your success is ours.

I started my Refi search with an online application that sends it to multiple Lenders. The quotes and fees were ridiculous. I was referred to Loan Officer Brigitte with Cleveland Street Mortgage.
I have never met a person who put more diligence into making something work and to meet my expectations than Brigitte. I was able to Refi into a better mortgage loan than I previously had. Very grateful!!!Thank you Brigitte!

Cara Murray




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Thanks to Brigitte’s knowledge and help, we were able to save a lot on our mortgage.
She explained everything in detail and made the whole process very simple.
Thank you, Brigitte and Cleveland Street Mortgage!

Camille Murray


Chris was a fantastic partner in obtaining a great mortgage when we relocated from Canada to Seattle. He very communicative, straightforward, and organized. His expertise was invaluable as we navigated the US mortgage process (we lived in Canada for 8 years and things had changed a bit). I would highly recommend Chris and plan on using him again for any future transactions. Bonus...he's a great guy.

Jamie Hay


Chris is like a mortgage encyclopedia! His knowledge and experience of the process will ensure that the loan process is smooth as silk. Chris will give you the confidence that you will not be blindsided while buying a home. I can't imagine going with anyone besides Cleveland Street Mortgage.

This was my second home purchase, and Chris was personal, responsive, and efficient. You can't go wrong with him or his team!

J&M Morris


Chris Butaud has raised the bar when it comes to customer care.

A perfect balance between leveraging technology and 'scalable' ways to promptly address concerns (or questions) and, at the same time, keeping the personal touch with my needs at the center of gravity as he seeks (and fight on your behalf :-)) the financial offering that meet (exceed, really) anyone's expectations.

I already shared Cleveland Street Mortgage with friends and didn't hesite a second to share more about my great experience to others seeking (great) partners to finance/refinance their home.

Rodrigo Orzari de Carvalho